Privacy Policy
Last updated: September 16, 2026
1. Overview
SITZY provides a platform for discovering libraries and study spaces, making bookings, processing payments, and supporting library operations. This policy describes the types of information that may be processed when you use SITZY.
2. Information we may collect
- Account information: Name, mobile number and email address.
- Booking information: Selected library, workspace desk, plan tier, dates, booking status and unique booking reference.
- Payment-related references: Transaction IDs received from payment providers. SITZY does not store your complete card or banking credentials.
- Location information: When you choose to use location-based discovery features to find nearby study spaces.
- Device & technical information: Necessary to operate, authenticate, and secure the service.
- Support requests: User reviews, ratings, and inquiries you voluntarily submit.
3. How information is used
Information may be used to create and secure accounts, provide library discovery and booking services, process payments, generate booking confirmations and QR check-in codes, provide customer support, prevent abuse, maintain records and improve the platform.
4. Sharing & Third Parties
Information may be shared with the library or service provider involved in a booking, payment gateway providers, infrastructure/service providers, and regulatory authorities where legally required. We do not sell personal information as a product.
5. Data Security
SITZY implements technical and organizational safeguards appropriate to the service. No internet transmission or storage system can be guaranteed to be completely impenetrable.
6. Retention
Information is retained for as long as reasonably necessary for providing the service, resolving disputes, maintaining financial and operational records, complying with applicable requirements, and enforcing agreements.
7. Your Choices & Rights
You may contact SITZY to request information about your account or to raise a privacy-related request, subject to applicable legal and operational requirements.
8. Contact
For privacy inquiries, please contact: techsitzyworld@gmail.com